Have had Castro out several times for troubleshooting as well as general electrical work (including outdoor receptacle and fan installation). I have been totally blown away by everyone’s professionalism, personable affect, and attention to detail. Communication is great. Prices appear very reasonable. They were able to diagnose a tricky safety hazard and remedy the situation thoroughly. I cannot recommend them enough!
Specifically I want to say a special thanks to Peter for his diagnostic work and attention to detail. He is also incredibly kind and clearly loves his work and the people he helps. He’s very smart and I trust him fully
It’s a pleasure to work with a service provider that knows how to get customer service right! Castro Electrical worked with me to get a critical electrical upgrade completed on a schedule that was important to me. Even if that meant inserting a job into an already full calendar, modifying the estimate and job specifications per my requirements, or having Peter and Carter (both managers) themselves come out and do the work. This team, together with their boss and owner Paul really differentiates themselves with their flexibility and customer focus while also being excellent electricians who know the job and how to do it with high quality!
Carter from Castro came out quickly to do an estimate and was very responsive throughout the process. He gave us different options for how to do the job, and did not push the more expensive one. Once the job was booked, they were able to complete it very quickly. The electricians were professional and courteous, and did a fantastic job. Will definitely use Castro again for future jobs.
Peter was the technician that performed the work. He was on time, very professional, polite and immaculate. He explained the work he did. Very courteous, professional and will always use Astro electric for any electrical needs. Patricia was very professional and helpful. She returned all my calls and responded to my messages🙏
We needed them again, due to several issues - one with our foyer chandalier, and one with our bedroom wiring - and they were confusing issues. The electrician who came out this time (Shawn) was just as impressive as the first electrician. Shawn worked diligently to figure out the confusing wiring and correct the issues, and now everything works as it should! Seriously, this company is the best, and having a trustworthy electrician to call is as good as gold. (In this house, we're going to need them on speed dial, I suspect. So glad we found them!)
We needed our blown whole-house surge protector replaced, and, being new to the area, I called several highly-rated electricians in the area to both *find someone to replace it, and, hopefully, *find a great electrical company to call on as needed.
Castro's price was about on par with the others I called. However, on the phone, the representative I spoke with, Paul, answered my questions, listened to me, and was very polite and professional. It was the phone response I got that heavily leaned me toward Castro.
When the technician, Peter, came out to do the repair, he arrived in the 2-hour window provided. He was polite, respectful of my son (who was home at the time) and our home, and quick but thorough. He answered all of our questions and took the time to explain the work he had done, as well as the setup of the surge protector (as the home is new to us). He also helped with a minor other issue as a courtesy.
We will call Castro for our future electrical needs.
I requested two projects from Castro at a great value, and let me tell you, I'm positive I was a big nuisance in the mix of it all. My goal was to get a...
For lots of reasons I appreciated Castro Electrical Services, but one thing I found unique is that they could provide an hourly rate (which I thought was...