Privacy Policy | Castro Electrical Services

Last updated: September 16, 2025

At Castro Electrical Services, your privacy is our priority. As a trusted provider of residential and commercial electrical services in Baltimore, Maryland, we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use castroelectricalservices.com.

1. Information We Collect

When you use our website or request services, we may collect:

  • Personal Information: name, phone number, email address, and service request details submitted via contact forms or email.

  • Service Information: project details, scheduling information, or billing records when you hire us for electrical work.

  • Website Usage Data: including your IP address, browser type, and pages visited, collected automatically through cookies and analytics tools.

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use your information to:

  • Provide electrical repair, installation, and maintenance services.

  • Respond to questions, service requests, or quote inquiries.

  • Improve our website experience and local customer support.

  • Share updates about special offers, safety tips, or new electrical services (only if you opt in).

  • Comply with legal requirements and prevent fraudulent activity.

We will never sell your personal data.

3. Information Sharing

Your information is only shared when necessary:

  • With Service Partners: such as trusted contractors or vendors who help deliver services.

  • For Legal Purposes: if required by law, regulation, or government request.

  • For Business Operations: in the event of a merger, acquisition, or company transition.

We do not sell, rent, or trade your personal information.

4. Your Privacy Choices

As our customer, you have control over your information:

  • Request access to the data we hold about you.

  • Update or correct your information at any time.

  • Ask us to delete your personal data (subject to legal obligations).

  • Opt out of promotional emails and marketing communications.

Simply contact us using the information below to exercise these rights.

5. Security of Your Information

We implement industry-standard safeguards to protect your data:

  • Secure encryption when transmitting sensitive information.

  • Restricted access to customer data for authorized employees only.

  • Protected servers and systems to minimize risks of unauthorized access.

While no online system is 100% secure, we take every reasonable measure to protect your information.

6. Cookies & Google Analytics

We use cookies to improve website functionality and customer experience.

  • Google Analytics & Remarketing: We may use tracking tools to understand how visitors use our site and to serve relevant ads across Google’s network.

  • Opt-Out Options: You can disable cookies in your browser or opt out of Google Ads personalization via the Google Ads Settings page or NAI opt-out page.

Note: disabling cookies may affect website functionality.

7. Local Service Area & Third-Party Links

Our website may contain links to third-party resources. We are not responsible for their privacy practices.

Castro Electrical Services proudly serves homeowners and businesses in Baltimore, Towson, Ellicott City, and surrounding Maryland areas. Any data collected is used solely to provide electrical services within our service regions.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our business, website, or legal requirements. Updates will be posted here with a revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Castro Electrical Services
📍 7524 Standish Place Derwood, MD 20855
📞 Phone: (240) 243-6142
📧 Email: info@castroelectricalservices.com
🌐 https://castroelectricalservices.com